Hospitality Workers Struggle to Survive in New Orleans

"...It still seems like no matter how hard we work, we just can't seem to get ahead. In fact, it's getting worse. We can't support a family on what we make and the insurance-it's unaffordable. Just yesterday, I saw a supervisor speak to a grown man like he was a child.
We tried to form a union for some fairness, but our company harassed and threatened people until they voted against it. I spoke up for the union, and now they've demoted me to the grill and cut my hours. That's not going to keep me quiet, though, because I really believe in what I'm doing.
I hope the communtity investigates what's going on out here and listens to what we're saying. After all, the only way anything is going to change is if we all take a stand."
-Audrey Minor

The Hospitality industry in the City of New Orleans is the most lucrative industry in the State of Louisiana. As we apporoach the new millennium, the future of the economy of this city rests in the tourism/convention industry. The government of the city has done all that it can to entice investment in the tourism infrastructure promoting, development of hotels, and selling the city of New Orleans as one of the premire tourist/convention destination in the nation. Hotel room rates are among the highest in the United States with rooms going for an average of $178.00 per night. The heavy subsidies accorded to the industry have allowed hotels in New Orleans to reap unprecedented profits year in and year out.

However, Hotel workers in this city are among the lowest paid workers in the nation. The average hotel housekeeper in New Orleans earns $5.48 an hour. That prevailing wage puts most hotel workers and their famililes 20% below the federal poverty level. When Hotel workers attempt to improve their lives through the formation of labor unions they are met with fierce opposition from the hotel industry. Workers are routinely harassed, intimidated and even fired for exercising their legal right to organize into collective bargaining units. Did you know:

  • New Orleans Hotels maintain a 75% occupancy level year round
  • Many New Orleans Hotels are parts of large corporations that have unionized workers in other major tourism/convention cities like New York, Las Vegas and San Fransisco.
  • One out of Six jobs in New Orleans are related to the hospitality industry
  • Most New Orleans hotels are heavily subsidized by taxpayers through guaranteed HUD loans, tax abatements, enterprize zone credits and other tax breaks.
  • The majority of hotel workers are African Americans, women and other minorities
  • Historically, New Orleans hospitality workers have been exploited
  • The major reason for the success of the hotel industry is the legendary hospitality exhibited by the workers
  • Hotel Workers in New Orleans are the only non-unionized hospitality workers in a major U.S. Tourist/Convention destination
  • Labor Peace is crucial to the continued survival of the industry and to the economy of the city.

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