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New Orleans' African American Community Shouders Too Much of the Burden

"I feel like we really need a fairer system for bidding on jobs by senority.
People of color deserve a real chance to move into management jobs."
Alfred Gray Jr.
Banquet Waiter

New Orleans is more African American than most cities-almost two out of every three residents are black. Few people of color, however have prospered from the hospitality industry's success. New Orleans' black population is poorer than in other cities- even other suburban cities. Forty-two percent of New Orleans' African American population lives in poverty, compared with 35 percent in Atlanta, 34 percent in Memphis, and 22 percent in Charlotte.

The hospitality industry has done little to pull up living standards for African Americans. A recent study of the U.S. lodging industry by the national NAACP showed that while many African Americans work in low-paying service occupations, they are decidedly under-represented among professional, managerial and supervisory personnel. The study also found that few hotels are black-owned or even have programs to attract African American franchises or to do business with black-owned suppliers.

The NAACP's Hotel Industry Report Card concludes that "the economic reciprocity relationship between the hotel industry and the African American community is rated as poor." It's a troubled relationship, which is reflected in New Orleans. While the vast majority of those cleaning and servicing the hotels are black, not a single major hotel in New Orleans os black-owned.

This inequality goes deep into the industry. Although a formal poll has yet to be done, many workers in the hotel industry point to a pattern of discromination. Many of the high-paying, visible jobs such as cocktail waitress and reservations clerk, are held principally by whites. low-paying service jobs, like housekeeper and kitchen staff, are held mostly by blacks.

One national food service company, Aramark Corporation, which serves the Convention Center, actually has gone backwards in terms of equal opportunity for people of color in the past years. In 1995, the company reported that 33 percent of its managers at teh Convention Center were minorities; by 1997 the percentage had fallen to just 14 percent. over the same period, the percentage of unskilled service positions held by minorities climbed from 88 percent to 94 percent.

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